Frequently Asked Questions

What makes MartinUp different?

MartinUp is tailored for solopreneurs and small teams, offering enterprise-level monitoring at an accessible price point.

How often are projects checked?

Our Premium plan checks your projects as frequently as every minute, ensuring near real-time monitoring.

Is there a team plan available?

Currently, we offer individual plans tailored for solopreneurs. However, we're actively developing team collaboration features. Stay tuned for our upcoming team plans, which will provide multi-user access and enhanced collaboration tools.

Can I monitor internal projects?

Absolutely! MartinUp can monitor both public and private projects, giving you comprehensive coverage.

What's included in the MartinUp Premium plan?

The Premium plan offers comprehensive project monitoring with features like checking unlimited projects every minute, email and SMS notifications, unlimited data retention, response time monitoring, priority support, an advanced analytics dashboard, and custom integrations.

How does billing work for the Premium plan?

The Premium plan is billed monthly at $14.99 per month. You'll be charged at the beginning of each billing cycle for the upcoming month of service.

Can I cancel my subscription at any time?

Yes, you can cancel your Premium subscription at any time. Your access to Premium features will continue until the end of your current billing cycle. No refunds are provided for partial months.

How does MartinUp handle data security and privacy?

We take data security and privacy very seriously. All data is encrypted in transit and at rest. We comply with GDPR and other relevant data protection regulations. For more details, please refer to our Privacy Policy.

What kind of support can I expect with the Premium plan?

Premium plan subscribers receive priority email support. Our team of experts is dedicated to resolving your issues and answering your questions as quickly as possible, typically within 24 hours or less.